Presidents Letter
[ Lawrence E. Daurelle ]
F I R S T I N S E R V I C E
In 2007, John Hewitt Associates (JHA) completed a survey of almost 9,000 group disability brokers nationwide. Survey results were broken into four main categories: Overall Carrier Experience; Overall Sales Rep Experience; Proposals; and Account Management. While Reliance Standard scored at or above the market in all categories, it was ranked #1 for Overall Sales Representative Experience for the middle market (100 – 499 lives). It is an important distinction, and one earned through reliability and service.
It is an important distinction, and one earned through reliability and service.
Reliance Standard has sales offices in all major markets—32 in all—and a field force of over 150 sales professionals. Since 2006, we have completely reorganized both field-based and consolidated Home Office service infrastructure under a national service organization (NSO) which reports—parallel to the sales organization—up to our Executive Vice President, Sales and Marketing.
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